I'll make this is short as possible:
I had a power outage a few months ago and was sure that all was well when I re installed my games after they had a few hiccups. But GTA 4 was still having issues, so I decided to ask Rockstar forums for a possible fix. When I sent them the files that they requested of me that asked for my system information, they said that the files didn't provide the information that was necessary to successfully diagnose the issue.
The files needed to provide were called "msinfo", and "dxdiag". Neither one provided enough info, and they said that there is a problem with my system. Does anybody have a theory as to what this issue is? Do I need to reboot my operating system?